Terms & Conditions

1. Acceptance of Terms

By accessing or using Sabeeapp services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Sabeeapp.

2. Definitions

• "Company," "we," "us," or "our" refers to Sabeeapp
• "User," "you," or "your" refers to any individual or entity using our services
• "Services" refers to all hotel management software and related services provided by Sabeeapp
• "Platform" refers to our web-based and mobile applications
• "Content" refers to all data, information, and materials uploaded or processed through our services

3. Our Services

Sabeeapp provides cloud-based hotel management software including:

• Property Management System (PMS)
• Channel management and distribution
• Revenue optimization tools
• Direct booking engine
• Guest experience management
• Reporting and analytics
• Customer support and training

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

4. User Account

4.1 Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Account Security

You agree to:

• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Use strong passwords and enable two-factor authentication when available

4.3 Account Information

You must provide and maintain accurate, current, and complete information. Failure to do so may result in service suspension or termination.

5. User Obligations

As a user of our services, you agree to:

• Use the services only for lawful business purposes
• Comply with all applicable laws and regulations
• Respect the rights of other users and third parties
• Maintain backup copies of your data
• Use the services in accordance with our documentation and guidelines
• Report any bugs or security issues promptly

6. Prohibited Uses

You may not use our services for:

• Any unlawful purpose or activity
• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful or malicious code
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our services
• Reverse engineering or attempting to extract source code
• Using automated systems to access our services without permission
• Collecting or harvesting user information
• Impersonating another person or entity

7. Intellectual Property

7.1 Our Intellectual Property

All rights, title, and interest in our services, including software, trademarks, and content, remain our exclusive property.

7.2 Your Content

You retain ownership of your content. By using our services, you grant us a limited license to use your content to provide our services.

7.3 License to Use Services

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

8. Payment Terms

8.1 Fees

Service fees are as specified in your subscription plan. All fees are non-refundable unless otherwise stated.

8.2 Billing

Fees are billed in advance on a monthly or annual basis. You authorize us to charge your designated payment method.

8.3 Price Changes

We may modify our pricing with 30 days' notice. Continued use after price changes constitutes acceptance.

8.4 Late Payments

Late payments may result in service suspension. We reserve the right to charge interest on overdue amounts.

9. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance that temporarily affects availability.

Our target uptime is 99.5%, but we do not warrant this level of availability.

10. Data Processing

Your use of our services is subject to our Privacy Policy, which governs how we collect, use, and protect your data.

When processing guest data on your behalf, we act as a data processor under applicable data protection laws.

11. Termination

11.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us.

11.2 Termination by Us

We may suspend or terminate your account for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Extended periods of inactivity

11.3 Effect of Termination

Upon termination, your access to services will cease, and we may delete your data after a reasonable retention period.

12. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness
• Warranties that services will be uninterrupted or error-free

13. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim
• We shall not be liable for indirect, incidental, or consequential damages
• We shall not be liable for loss of profits, data, or business opportunities

These limitations apply regardless of the legal theory on which the claim is based.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage resolving disputes through good faith negotiation before pursuing legal action.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through our platform.

Continued use of our services after changes constitutes acceptance of the modified Terms.

16. Contact Information

For questions about these Terms, contact us: